Shipping policy
ELITE RACING CYCLES SHIPPING & RETURNS
Shipping within Australia
Parts/Accessories Orders:
We use Australia Post to ship our small packages.
- Standard Shipping Cost within Australia: $15 or free when you spend $499 or more.
Bulky Goods Orders:
For bulky goods such as, but not limited to, bicycle frames, bicycles, and wheels, freight pricing will be shown at checkout and starts at $199. We will contact you to discuss the shipping cost after the order is placed.
Delivery may take longer to some rural areas, such as the Northern Territory, Outer and Northern Western Australia, so please consider this when choosing your delivery option. Information regarding Australia Post’s estimated delivery times is available here.
Parts orders are usually dispatched within 2 business days. When we have a sale on, shipping may take an extra 1-2 business days.
Orders will be processed during normal AWST business hours between Monday and Friday. We will endeavor to process orders placed on weekends and public holidays on the next available business day. Shipment and delivery of orders are based on product availability, payment processing time, and distribution center processing time.
International Shipping
- N/A.
Please note that not all products on our website can be shipped. Shipping options may still be shown at checkout if you have restricted products included in your cart.
Shipping Terms and Conditions
While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier or by any event which is out of our reasonable control, including but not limited to any delay caused by an incorrect delivery address being provided to us. Please check the condition of the goods before signing and refuse the delivery if it appears damaged.